Privacy

At PSMG Agency, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website, services, or AI chat feature.

1. Information We Collect

a. Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

• Name
• Email address
• Phone number
• Company name
• Billing and payment details

b. Non-Personal Information

We may collect non-personal information automatically, including:

• IP address
• Browser type
• Device information
• Pages visited on our website
• Interaction with our AI chat feature

c. AI Chat Conversations

Conversations through our AI chat feature are recorded for quality assurance, training, and service improvement purposes.

2. How We Use Your Information

We use the information collected to:

• Provide and improve our services
• Respond to inquiries and support requests
• Process payments and manage accounts
• Personalize user experiences
• Send promotional communications (with your consent)
• Analyze website and AI chat usage to improve functionality

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share information with:

• Service providers who assist us in delivering our services
• Legal authorities when required by law or to protect our rights
• Partners in joint marketing efforts (with your consent)

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies allow us to:

• Remember your preferences
• Analyze website traffic
• Deliver targeted advertisements

You can manage cookie preferences through your browser settings.

5. Data Security

We implement industry-standard measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Opt-out of promotional communications
• Request a copy of the data we have collected about you

To exercise these rights, contact us at info@psmgagency.com.

8. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: PSMG Agency
Email: info@psmgagency.com
Phone: 877-750-8086